Abstract
Despite the ever increasing reliance of modern businesses on information technology, many leading MBA
programs (within the US) have apparently concluded that IS-related content does not merit inclusion in their
core MBA curricula. The IS academic community has long recognized that serious issues exist with the
selection and delivery of IS-related content and has offered various approaches to address perceived
deficiencies [Silver, et al. 1995]. This article outlines a multi-level pedagogical approach for teaching a core
MBA IS course that draws upon several IT management frameworks. The course is intended to
demonstrate the value and relevance of IS-related knowledge for aspiring enterprise managers. While we
believe the course is relevant for those pursuing careers in IT management, the course is targeted to meet
the needs of general business students. Rather than designing our course around the traditional strategic,
tactical and operational categories of IT management, we parse IT management activities by responsibility.
That is, we ask our students to consider which IT management activities merit active engagement by
corporate governance bodies and enterprise executives or business process owners and operators, and
which activities might safely be left in the hands of IT professionals. The course design remains a work in
progress but the initial course offerings have, generally been positively received.
Recommended Citation
John, Beachboard and Aytes, Kregg, "Information Orientation, Information Technology Governance, And Information Technology Service Management: A Multi-Level Approach For Teaching The MBA Core Information Systems Course" (2009). Proceedings of the 2009 AIS SIGED: IAIM International Conference on Information Systems Education and Research. 11.
https://aisel.aisnet.org/siged2009/11