A Funnel-Aware Add-On for Recommender Systems: Aligning Recommendations with Consumer Journey Stages
Abstract
Recommendation systems are central to electronic commerce, yet most models overlook how user preferences evolve along the conversion funnel. This study introduces a lightweight, funnel-aware add-on that reorders baseline recommendations according to a user’s stage in the purchasing process. The approach is designed as a general, easily deployable layer on top of any recommender, offering clear implementation and reproducibility. Using two publicly available e-commerce datasets from cosmetics and electronics domains, we demonstrate two additive improvements: first, that a simple similarity-based reranking substantially outperforms a raw popularity baseline; and second, that incorporating funnel-stage awareness provides an additional performance lift. Even in extremely sparse environments where collaborative filtering struggles, the method improves hit rate and recall through stage-aware personalization. These findings highlight the potential of aligning recommender outputs with marketing funnel theory to enhance both relevance and conversion in online retail.
Recommended Citation
Goldstein, Anat and Hajaj, Chen, "A Funnel-Aware Add-On for Recommender Systems: Aligning Recommendations with Consumer Journey Stages" (2025). Proceedings of the 2025 Pre-ICIS SIGDSA Symposium. 87.
https://aisel.aisnet.org/sigdsa2025/87