Abstract

Verifiable credentials, coupled with decentralized ledger technologies, have been potential providers of trustworthy digital identity for individuals, organizations, and other entities, and thus, potential enablers of trustful digital interactions. The rapid development of this technology—called self-sovereign identity (SSI)—and the ecosystems built around it have been fostered even more by the societal needs stemming from the current pandemic crisis, when governments, non-profit organizations, businesses, and individuals are working together on different aspects of SSI to enable mainstream adoption. In this study, we build on rich qualitative data gathered from SSI practitioners to give a fresh overview of the perceived benefits and challenges of SSI. The paper advances research on the domain of SSI adoption and provides valuable insights into the feasibility of SSI for practitioners both in the private and public sectors.

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