Abstract

Digital innovation platforms are particularly known for their generativity producing and reproducing flexible solutions for multiple user groups and attracting third-party developers. Consequently, as a concept, generativity often relates to the consumer market as its focal unit of analysis. In contrast, this paper takes a public sector organization as a unit of analysis, investigating the potential for developing more generative digital infrastructures through processes of platformization and platform-driven software development practices. We define platformization as the transition from silo-based organization to platform-based organization, where the dismantling of monolithic legacy systems enables new ways of organizing the development and maintenance of software development. By decoupling systems, organizations can recouple their organization to overcome the limitations of traditional silo-based organization. Our contribution is twofold. First, we contribute by describing platformization as a sociotechnical process that consist of changes to both infrastructure and organization, where the dismantling of monolithic applications enables new ways of organizing the development and maintenance of software. Second, we contribute by theorizing how platformization processes can produce increased generativity for the IT organization and its digital infrastructure.

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