Abstract

Psychometric measures in the computing environment have been employed for many years. Many instruments have been proposed to help understand and attempt to predict user’s actions or inactions in the computing environment. This study moves toward a deeper awareness of computer users by investigating the correlation between four IT-related measures: computer usage, computer locus of control (Kay, 1990), computer literacy (Kay, 1990), and end-user satisfaction (Doll and Torkzadeh, 1988). Six hypotheses were proposed; all except one were supported. Reasons for the lack of findings on this hypothesis, along with a discussion of the five hypotheses that were supported are presented, as well as some interesting findings concerning the factor level scales of each measure.

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