Paper Type

Short

Paper Number

PACIS2026-1894

Description

This study examines how smart systems can be developed in rural communities under resource constraints. While smart systems are often associated with automation, real-time intelligence, and advanced infrastructure, these assumptions may not fit rural settings where digital resources are limited and economic activities are embedded in trust-based relations. Drawing on Action Design Research, this study develops a Raspberry-Pi-based unmanned micro-retail system in an Atayal rural community in Taiwan. The system uses event-triggered sensing, local data capture, and deferred offline recognition to support store operations without requiring full automation or continuous connectivity. Preliminary findings suggest that smartness is reconfigured through calibrated automation, constrained simplicity, and relational stabilization. This study contributes by theorizing smartness as a contextually calibrated accomplishment shaped by infrastructural constraints and local practices.

Comments

17-General

Download

Share

COinS
 
Jul 5th, 12:00 AM

Smart Service Systems for Rural Communities: A Action Design Research Approach

This study examines how smart systems can be developed in rural communities under resource constraints. While smart systems are often associated with automation, real-time intelligence, and advanced infrastructure, these assumptions may not fit rural settings where digital resources are limited and economic activities are embedded in trust-based relations. Drawing on Action Design Research, this study develops a Raspberry-Pi-based unmanned micro-retail system in an Atayal rural community in Taiwan. The system uses event-triggered sensing, local data capture, and deferred offline recognition to support store operations without requiring full automation or continuous connectivity. Preliminary findings suggest that smartness is reconfigured through calibrated automation, constrained simplicity, and relational stabilization. This study contributes by theorizing smartness as a contextually calibrated accomplishment shaped by infrastructural constraints and local practices.