Paper Type
Short
Paper Number
1822
Description
This study investigates employee perceptions of Environmental, Social, and Governance (ESG) practices through analysis of employee online reviews from Glassdoor. Using a novel word embedding technique, the study develops an ESG lexicon and examines variations in perceptions across employee characteristics. The findings reveal that current employees generally have more favorable views on ESG practices compared to former employees, and managerial staff report higher ESG perceptions. Furthermore, employees with extended tenure within the organization tend to perceive ESG more positively. Importantly, the study identifies a positive correlation between perceived ESG and employee satisfaction, and a negative correlation with employee turnover. These results underscore the importance of ESG initiatives in shaping employee attitudes and behaviors within organizations.
Recommended Citation
Li, Zhuo and Zhao, Xuefeng, "Text Mining Analysis of ESG Practices in Employee Online Reviews for Organizational Insight" (2024). PACIS 2024 Proceedings. 5.
https://aisel.aisnet.org/pacis2024/track17_socmedia/track17_socmedia/5
Text Mining Analysis of ESG Practices in Employee Online Reviews for Organizational Insight
This study investigates employee perceptions of Environmental, Social, and Governance (ESG) practices through analysis of employee online reviews from Glassdoor. Using a novel word embedding technique, the study develops an ESG lexicon and examines variations in perceptions across employee characteristics. The findings reveal that current employees generally have more favorable views on ESG practices compared to former employees, and managerial staff report higher ESG perceptions. Furthermore, employees with extended tenure within the organization tend to perceive ESG more positively. Importantly, the study identifies a positive correlation between perceived ESG and employee satisfaction, and a negative correlation with employee turnover. These results underscore the importance of ESG initiatives in shaping employee attitudes and behaviors within organizations.
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