Paper Type
Complete
Paper Number
1432
Description
Although social media facilitates the work communications, its dark sides also receive growing attention from both managers and researchers. This study aims to understand whether and how the use of social media impacts employees’ well-being and innovative performance. Borrowing from information visibility theory and related literature, we explore the roles of shared approval and message accessibility afforded by social media in the workplace. The moderation effect of employees’ segmentation preferences has also been examined. The survey analysis results show that both shared approval and message accessibility afforded by social media have a positive effect on employees’ well-being, which subsequently increases their innovative performance. We also find that segmentation preference strengthens the relationship between message accessibility and well-being but weakens the relationship between shared approval and well-being. The findings enhance our understanding of social media usage in the workplace and provide practical guidance for managers.
Recommended Citation
Shen, Xintian and Yang, Xueping, "Does social media usage make employees happy and innovative? Perspectives from information visibility theory" (2024). PACIS 2024 Proceedings. 14.
https://aisel.aisnet.org/pacis2024/track17_socmedia/track17_socmedia/14
Does social media usage make employees happy and innovative? Perspectives from information visibility theory
Although social media facilitates the work communications, its dark sides also receive growing attention from both managers and researchers. This study aims to understand whether and how the use of social media impacts employees’ well-being and innovative performance. Borrowing from information visibility theory and related literature, we explore the roles of shared approval and message accessibility afforded by social media in the workplace. The moderation effect of employees’ segmentation preferences has also been examined. The survey analysis results show that both shared approval and message accessibility afforded by social media have a positive effect on employees’ well-being, which subsequently increases their innovative performance. We also find that segmentation preference strengthens the relationship between message accessibility and well-being but weakens the relationship between shared approval and well-being. The findings enhance our understanding of social media usage in the workplace and provide practical guidance for managers.
When commenting on articles, please be friendly, welcoming, respectful and abide by the AIS eLibrary Discussion Thread Code of Conduct posted here.
Comments
Social