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Track 09: Digital Transformation and Change Management

Track Co-Chairs
Sophia Duan, La Trobe University, Australia
Emmy Phuong Hoang, RMIT University Vietnam
Arpan Kumar Kar, Indian Institute of Technology Delhi

Schedule
Tuesday, July 2nd
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2024
	A Longitudinal Analysis of Switching Costs When a User Moves to a New System and Reverts to the Incumbent Mahikala Niranga, Southern Cross University Darshana D. Sedera, Southern Cross University Golam Sorwar, Southern Cross University
12:00 AM	A Taxonomy of Artificial Intelligence for Process Mining enhancement Nicolas Neis, University of Würzburg Fabian Gwinner, University of Würzburg Carolin Haueisen, University of Würzburg
12:00 AM	Application Areas and Challenges of Data-Driven Product Management Timm Fichtler, Heinz Nixdorf Institute, Paderborn University Khoren Grigoryan, Fraunhofer Institute for Mechatronics Systems Design Lisa Kirchberg, Heinz Nixdorf Institute, Paderborn University Christian Koldewey, Heinz Nixdorf Institute, Paderborn University Roman Dumitrescu, Fraunhofer IEM
12:00 AM	Big Data Analytics Maturity Dimensions: Aligning to Structuration Theory M POOBALAN M MASILAMANI, MONASH UNIVERSITY VISHNU MONN BASKARAN, MONASH UNIVERSITY MALAYSIA WAI PENG WONG, MONASH UNIVERSITY MALAYSIA ANUJA T. DHARMARATNE, MONASH UNIVERSITY PRABHA RAJAGOPAL, MONASH UNIVERSITY
12:00 AM	Competencies Required for Public Sector Information Technology Leadership Effectiveness FLOLET LONEY-BURNETT, Ontario Government Bangaly Kaba, Athabasca University Thomas Thompson, Honda Canada
12:00 AM	Digital Transformation Projects and the Challenge of Knowledge Integration in Practice Hamid Mehmood, Norwegian University of Science and Technology Amany Elbanna, Royal Holloway University of London
12:00 AM	Dynamics of Digital Customer Experience Journey Bongjin Sohn, Korea University Business School Hyeseon Choo, Korea University Business School Jae Wook Kim, Korea University Business School Gunwoong Lee, Korea University Business School
12:00 AM	How Much do CEOs Really Impact Digital Transformation? Yanlin Zhang, School of Management, Guangdong Universuty of Technology wenjie shao, School of Management, Guangdong Universuty of Technology Hongting Tang, Guangdong University of Technology
12:00 AM	Leveraging Intellectual Capital in DevOps for Achieving Competitive Advantage Anna Wiedemann, Institute of Business Information Technology Tabitha Navendran, Institute of Business Information Technology
12:00 AM	Measuring the Speed of Information Technology in Enterprises A Systematic Literature Review Oleg Kanin, Leuphana University Paul Drews, Leuphana University of Lüneburg
12:00 AM	Shaping Trust in Public Service: A Convergent Mixed-methods Investigation of Digital Government Transformation Sose Raeinaldo Virnandes, University of Wollongong Jun Shen, University of Wollongong Elena Vlahu-Gjorgievska, University of Wollongong
12:00 AM	Smart Sales: Amplifying the Power of Predictive Lead Scoring in B2B Sales Migao Wu, University of Ottawa Pavel Andreev, University of Ottawa Morad Benyoucef, University of Ottawa
12:00 AM	Unlocking (Mis)perceptions of Australian Local Governments’ Digital Transformation Mohamed Danial, University of South Australia Nina Evans, STEM, University of South Australia Diane L. Velasquez, University of South Australia
12:00 AM	“What’s the matter with Augmented Reality” – Obstacles to using AR and strategies to address them Nastaran Mohammadhossein, Victoria University of Wellington Alexander Richter, Victoria University of Wellington Shahper Richter, Auckland University of Technology