PACIS 2022 Proceedings

Paper Number

1705

Abstract

This article uses a sociotechnical lens to explore the role of digital mining technologies in addressing seemingly conflicting sustainability goals. We adopt an interpretive case study that draws from in-depth interviews with digital mining experts at a global digital mining solutions provider. Our thematic analysis shows that while participants were mindful of competing sustainability goals, they tended to overfocus on the technological imperatives and economic outcomes of digital mining. Our analysis of digital sustainability goes beyond economic concerns by emphasizing “harmonious” interactions between the social, human, environmental and technological dimensions. We provide a visual thematic map that offers important practical insights on how to apply digital mining solutions to address competing and interdependent objectives that are more aligned to the UN sustainable development goals. The thematic map also suggests avenues for further responsible research in information systems.

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