PACIS 2022 Proceedings

Paper Number

1845

Abstract

Organizations in both the private and public sectors are facing significant challenges at present. Globalization, digitalization and transformative situations foster pressure on organizations and organizational structures. Not only organizations but also workforce and the labor market are affected by these phenomena. Furthermore, the shortage of skilled workers in the context of IT and IS, which is becoming more dramatic as the diffusion of digital technologies in organizations continues to increase. Consequently, the aim of this study is to support organizations that rely on IS sourcing and are undergoing digital transformation in enabling their workforce to collaborate effectively. Utilizing Design Science Research, a model to manage collaboration of distributed teams through IS sourcing is designed and empirically evaluated. Results clearly show positive feedback of all evaluators in terms of considered challenges.

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