PACIS 2022 Proceedings

Paper Number

1178

Abstract

Process mining (PM) can assist organizations in continuously analyzing business processes and gaining insights on how to improve them. However, the past focus of PM research and application has been on analyzing a single organization or system. Thus, there is tremendous value potential in adopting PM based on event log data from multiple systems and organizations, so-called “cross-organizational PM.” We argue that reducing uncertainty by governing the distribution of created value to participating organizations is crucial for cross-organizational PM adoption. Hence, we conducted a systematic literature review to connect existing literature on value distribution mechanisms with cross-organizational PM. We provide a morphological box consisting of eight dimensions (e.g., type of value shared and determination base) for configuring value distribution mechanisms that assists organizations in the early stage of cross-organizational PM adoption by incentivizing collaboration. For IS researchers, we summarize current literature and develop avenues for future research.

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