PACIS 2022 Proceedings

Paper Number



Big data has become a valuable resource for organizations to gain sustainable competitiveness. To harness the full value, companies are appointing the chief data officer (CDO) as a new C-level role, and the numbers are rapidly increasing. In addition, empirical research in this field is quite limited, and their roles remain unclear. To address this gap, we conducted five interviews with CDOs across different industries and presented their positioning and responsibilities through the CDO profile. We identified that the CDO’s primary role was to realize a data-driven company by establishing data governance and platforms in the first place and then promoting enterprise-wide data analytics and utilization. We also indicated that the CDO focused on enhancing big data analytics capabilities, including data-related human resource development. Through this research, we contribute to laying the foundation for understanding this new C-level executive and how companies should make the most of CDOs’ value.


Paper Number 1436



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