PACIS 2022 Proceedings

Paper Number

1365

Abstract

Platform owners attract third-party developers when shaping a digital platform. One approach they use is to launch the platform and then tune the boundary resources with the developers. Another way is to co-create the platform boundary resources from the beginning with the developers. We investigate a platform built and owned by a consortium of organisations in the maritime sector. Our aim is to investigate the ways boundary resources are shaped in a platform owned by a consortium of organisations. We follow the process of shaping three boundary resources by combining historical data from project reports and key respondent interviews with the consortium participants following a qualitative case study approach. Our findings highlight that designing boundary resources with developers decreases process uncertainty; developers assume a more active role in shaping the boundary resources if they are involved from the start; and early onboarding of developers increases boundary resource use.

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