PACIS 2022 Proceedings

Paper Number

1183

Abstract

Digital platforms are increasingly applied in industrial environments, paving the way for novel forms of value creation. Digitally interconnecting diverse actors in supply chains, digital industrial platforms affect the way companies cooperate with each other. Therefore, this study investigates the interrelation of digital industrial platforms and industrial buyer-supplier relationships, relying on social capital theory. By means of group comparison and correlation analyses, primary data of 116 companies was examined regarding platform application and strategic usage, differentiating between supplier and buyer perspectives. The results indicate that strategic platform usage favors structural capital and social interactions. For suppliers, platform application benefits cognitive capital, i.e., shared visions. Strategic platform usage in buying companies favors buyer-supplier relationships in total, especially cognitive and structural capital. Length of business relationships positively correlates with platform application. Distinct usage goals pursued by platform application, specifically information exchange, innovation, and the development of new value propositions, benefit buyer-supplier relationships.

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