PACIS 2021 Proceedings


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The never-ending evolution in information technologies and business processes impacts the planning and execution of information systems (IS) projects. In a context of less predictive and more complex organizational environments, agile methods (with iterative and incremental orientations) have become a common alternative for managing IS projects. However, despite project management approaches' evolution and adaptation capabilities, projects are still frequently considered unsuccessful. This research aims to help researchers and practitioners understand how success management can be carried out together with agile methods, seeking to clarify what can influence success and how it can be evaluated during an IS project's lifecycle. In this research-in-progress paper, a preliminary model integrating success management into the Scrum framework is proposed to achieve this objective. The model is being evaluated in an IS project case study.



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