PACIS 2021 Proceedings

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In this paper, we examine the phenomenon of employee-driven digital innovation in a public-sector context. Using a qualitative research design, we aim to identify institutional, organizational and individual drivers and barriers to employee-driven digital innovation, with a Norwegian municipality as our focal point of study. The research was conducted by interviewing eleven employees with different connections to four digital innovation projects in the municipality. The aim of this research is to establish the innovation drivers and barriers that exist in the public sector in relation to employee-driven digital innovation, in order to increase insight into these innovation processes for both academics and practitioners.



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