PACIS 2021 Proceedings

Paper Type

RIP

Paper Number

35

Abstract

Knowledge sharing is an important aspect of knowledge management. Many researchers have highlighted the benefits of knowledge sharing. Unfortunately, the implementation of knowledge sharing activities is tricky. To this end, many researchers have advocated for the use of reward to encourage knowledge sharing activities. In this research in progress paper, we observe knowledge sharing practices in a business type virtual community of practice. We specifically examine the typology of knowledge sharing activities and observe if reward influenced knowledge sharing practices. Preliminary results indicate members of this virtual community of practice shared knowledge freely. However, there were posts that did not add any value to the knowledge sharing process. There was no evidence to indicate that reward influenced the knowledge sharing process.

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