The transfer of tacit knowledge continues to pose challenges to organisations. This paper investigates whether virtual reality (VR) can fill a gap in existing research on the transfer of tacit knowledge through the help of IT. For this purpose, the existing literature is analysed for potentials of VR that may support the transfer of tacit knowledge in a special way. Perspective taking, social interaction, and cognitive absorption are the potentials, which have been identified in 12 interviews. Based on these potentials, a research model is developed, which maps the interrelationships between the individual constructs. In the context of tacit knowledge transfer in organisations, this work offers a new perspective on the application areas of VR.
Weigel, Andreas; Sauter, Louisa; and Niehaves, Björn, "More than you know - An Investigation of VR to Support Tacit Knowledge Transfer within Organisations" (2021). PACIS 2021 Proceedings. 166.
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