PACIS 2021 Proceedings

Paper Type

RIP

Paper Number

165

Abstract

Individuals tend to engage with reduced motivation and effort when working collectively in a group as opposed to when working individually on a task. In the conducted research, an artificial intelligence (AI)-based teammate is proposed to trigger this phenomenon called social loafing. An experimental study tests, if humans social loaf when collaborating with an AI-based teammate and how AI-based teammates affect social loafing of humans in collaboration. The results show no significant difference regarding the expected and perceived exertion of effort in the evaluation of co-workers, but the analysis of collaboration transcript reveals less detail and length of contributions in the experimental condition. The findings contribute to existing theories of human-AI collaboration and the understanding of the social response theory and the social loafing affect when collaborating with AI

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