PACIS 2021 Proceedings

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The role of digital citizenship in contemporary society has an observable spectrum from, social, educational, industrial, and individual. We present a review of current industry educational practice in digital citizenry and explore industry roles, governance, and societal expectations in influencing the sustainable practice of digital citizens. An integrative exploration of current research and industry practice leads to the proposal of a new model to facilitate future digital citizenry research. The model observes and describes the interaction between an individual and society through the notion of digital citizenry as influenced by contemporary industry practice. We aim to facilitate a further discourse to benefit society, industry, and the individual through our conceptual model of digital citizenry with a view to shaping future society. We suggest that individuals are and should be contributory stakeholders shaping sustainable practice in digital society. We conclude with practical recommendations and a discussion of future research avenues.



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