PACIS 2020 Proceedings


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Business process maturity models are considered a suitable tool for initiating and guiding organizational transformation. However, there are recent indications that the models that are developed in academia are only rarely used in business practice. In the context of this article, we suspect that this is due to a lack of the models’ reproducibility and replicability, which is also reflected in the quality of the models’ publication outlets. To address this problem, we draw on the foundations of design science research (DSR). Methodically, we conduct a literature review to identify a set of criteria that increases transparency as the fundamental prerequisite of reproducibility and replicability. These criteria can be valuable for (1) supporting researchers in ensuring transparency during maturity model development to maintain high methodological standards, (2) guiding peer reviewers in the evaluation of papers eligible for publication, and (3) comparing existing maturity models and identifying their shortcomings.



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