PACIS 2020 Proceedings


In this paper, we explore designers’ behaviors as boundary spanners across three other knowledge boundaries—society, design, and business boundaries. To address this, Bourdieu’s theory of practice is invited as a theoretical foundation to investigate how designers’ behaviors as boundary spanners could effectively mediate other multiple stakeholders, taking and making their orientation from various other knowledge boundaries in the design projects. As an empirical evidence, this study conducted a case study of designers at Hab-Yu in Fujitsu. Inc. through two methods of conducting qualitative data which are field observations and qualitative interviews. Our findings suggest a theoretical framework, illustrating how designers as boundary spanners could explicitly interact with society, design, and business knowledge boundary communities. Throughout this, conclusions and implications are discussed.



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