PACIS 2020 Proceedings


New digital technologies and services whose emergence is driven by digital health startups allow cost savings and service improvements within the healthcare sector. But to develop their full potential a successful integration into healthcare service provision is required. This integration can be realized using a digital ecosystem approach. Within Digital Healthcare Ecosystems (DHE) data compatibility as well as interaction possibilities are enabled, so various stakeholders can offer complementing digital healthcare products and services. To understand the structure of such ecosystems and allow digital product and service integration, this study conducts a systematic literature review of DHE elements and characteristics including 50 papers. Five main concepts (Value creation & capture, Activity, Actor, Architecture and Governance) were deductively derived from the existing literature and nine sub-concepts (Data, Service, Integration, Stakeholder, Role, Infrastructure, Technology, Ground rules and Policy) and their corresponding elements and characteristics were inductively identified during the literature review process.



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