PACIS 2020 Proceedings


Nowadays firms rely on enterprise systems (ES) to enable organizational agility. However, uncertain environments require firms continuously adapt their ES to meet changing business needs. What factor will drive ES adaptation remains an understudied issue. This study holds that firms need to foster organizational mindfulness to facilitate ES adaptation and organizational agility. Substantial literature has examined the effects of various IT-related capabilities on organizational agility. Organizational attributes, such as organizational mindfulness, are rarely studied. We build and test a model based on the perspectives of organizational mindfulness and boundary object. Based on 138 responses of Taiwanese manufacturing firms, our findings demonstrate the importance of organizational mindfulness in achieving higher ES adaptation and thereby organizational agility. Implications of the results for practices and academics are provided.



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