PACIS 2019 Proceedings

Abstract

The information technology (IT) project environment in developing economies is complex and dynamic due to their unique social, technological, cultural, political, and financial contexts. This study proposes a theoretical framework for identifying risks in IT projects in developing economies by considering the unique characteristics of project management in developing economies, which involve broader stakeholder groups, technology and project inexperience, infrastructural immaturity, and local uniqueness. The proposed framework serves as guidance to identify specific IT project risks in two developing economies, Cambodia and Uganda. For this, a total of 17 project cases were examined via a series of expert interviews. The findings achieved through this retroductive process are used to validate the proposed framework as well as to conceptualize unique risk factors in IT projects in the two developing economies. Additional analyses are conducted to better understand the risk factors, especially in the comparison of the two developing economies.

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