EFFECTS OF IT CAPABILITY AND EXTERNAL INTEGRATION ON ORGANIZATIONAL RESPONSIVENESS: AN ORGANIZATIONAL LEARNING PERSPECTIVE

Authors

Zhao Cai, University of Science and Technology of ChinaFollow
Qian Huang, University of Science and Technology of ChinaFollow
Liang Liang, University of Science and Technology of ChinaFollow

Abstract

Drawing upon the organizational learning perspective, this study focuses on the relationship between external integration and organizational responsiveness, and how such relationship is moderated by three kinds of information technology (IT) capability (i.e. inside-out, outside-in, spanning). The results of 197 firms in China reveal the positive relationship between external integration and organizational responsiveness. In addition, three kinds of IT capability play different roles in the relationship between external integration and organizational responsiveness. Specifically, outside-in IT capability and spanning IT capability positively moderate this relationship. In contrast, inside-out IT capability provides a negative moderating effect. Implications and suggestions for future research are provided.

Recommended Citation

Cai, Zhao; Huang, Qian; and Liang, Liang, "EFFECTS OF IT CAPABILITY AND EXTERNAL INTEGRATION ON ORGANIZATIONAL RESPONSIVENESS: AN ORGANIZATIONAL LEARNING PERSPECTIVE" (2014). PACIS 2014 Proceedings. 192.
https://aisel.aisnet.org/pacis2014/192