Abstract

The internet of things has enabled integration of processes, people and technology which govern information and data flows between organisations, assets and consumers, creating expectations that in a digital world real time data and information is available for simultaneous timely decision making between such stakeholders. This paper explores the gaps when integration theory is applied to such a context and the research of people organisation and technology factors to close such gaps. Based on Delphi survey findings, this paper concludes by proposing a framework to extend integration theory to innovative collaboration in the ubiquitous computing and information environment across the asset infrastructure supply chain.

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