Abstract
The purpose of this study is to clarify the mechanism of how information technology (IT) creates business value, particularly from the viewpoint of IT management in individual companies. To do this, we developed a hypothetical structural model that consists of six performance indicators, namely, awareness and actions of top management, linkage between management and IT, IT development capability, IT investment and deployment, IT readiness, and business value creation from IT. Based on the analyses of data collected from five hundred and nine major companies comprising various types of businesses in Japan, we found that awareness and actions of top management lead to business value creation from IT via other interim factors, such as linkage between management and IT, etc. Based on the structural model, we introduce a framework called 'IT management effectiveness', which can measure the overall effectiveness of IT management.
Recommended Citation
Kadono, Yasuo and Tsukabi, Hiroe, "IT Management Effectiveness: Structural Model Analysis of Japanese Companies" (2002). PACIS 2002 Proceedings. 6.
https://aisel.aisnet.org/pacis2002/6