Abstract

In dialogue with:

Martin — TGP (2024)   ·   Piras & Zanutto — Junction Work (COOP 2016)

Star & Strauss — Invisible Work (1999)   ·   Mol — The Body Multiple (2002)

Latour & Callon — Translation / ANT   ·   Galison — Trading Zones (1997)

— THE PROVOCATION —

The system works. But nobody knows why. And the one who does, suffers.

This document does not propose solutions. It proposes a lens.

It takes a theory of communicative governance — Martin's Trustworthy Governable Platform (TGP) — into a real cardiology ward in Rovereto, northern Italy. And it observes what happens when theory meets living practice.

Three blows.

  • Before any human decides, the brand's AI has already stabilised the meaning. Governance starts earlier than you think.
  • The worker who holds the system together is invisible to the system itself. The formalisation you want to introduce risks destroying them.
  • The solution is not more TGP or less TGP. It is a TGP that knows its own limits of granularity — and names them as a design choice, not a defect.

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