Abstract

Innovation capability involves the bringing to the market and/or successful implementation of a new product or service. It is the ability to mobilize the knowledge of the employees and the organization from past experiences to create new knowledge, and use such new knowledge to bring to the market and/or successfully implement a new product or service. Innovation capability is associated with higher levels of product and process innovation within the organization. EMR is considered a technology innovation per research literature. In this research-in-progress paper, we posit that an organization with a high level of innovation capability based on product and process innovation implementations in the past will successfully implement a technology innovation such as an EMR system. A conceptual model is presented with related hypotheses.

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