Abstract
Most business organizations lack a human factors program and remain inattentive to human-centric issues and human-related problems that are leading to cybersecurity incidents, significant financial losses, reputational damage, and lost production. Other industries such as aviation, nuclear power, healthcare, and industrial safety leverage human factors problems as platforms to reduce human errors. The underappreciation and under-exploration of human factors in cybersecurity threatens the existence of every business. Cybersecurity operations are becoming increasingly abstruse and technologically sophisticated resulting in heightened opportunities for human errors. A human factors program can provide the foundation to address and mitigate human-centric issues, properly train the workforce, and integrate psychology-based professionals as stakeholders to remediate human factors-based problems.
Recommended Citation
Nobles, Calvin, "Establishing Human Factors Programs to Mitigate Blind Spots in Cybersecurity" (2019). MWAIS 2019 Proceedings. 22.
https://aisel.aisnet.org/mwais2019/22