Abstract

In academia, the past decade has seen an increase in the popularity of Skype as a first-round employment interview tool. Due to Skype’s speed, quality, and transmittal of sound and video, it is sometimes thought of as a substitute for face-to-face. However, is this a fair substitution? In a survey-based study, we investigated the difference between Skype and face-to-face interviews by examining two critical assessment traits: honesty and communication anxiety. Our results showed that academic interviewers perceive candidates to be less honest via Skype than they do face-to-face, even when candidates seem equally competent. Our results also show that interviewers perceive equal communication anxiety through both mediums, though prior research suggests interviewee communication anxiety would be higher over Skype.

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