Kaufhof Department Stores, in Germany, has had a long history of introducing Radio Frequency Identification (RFID) technology into the global fashion industry. Its initial pilot tests began in 2003 and have progressed phase-by-phase into increasingly more sophisticated uses of RFID throughout its supply chain. This article recounts that history and points out that three major decisions played important roles in Kaufhofâ€™s RFID success. The first decision was to embrace the role of being a global RFID technology leader, which allowed it to influence global industry-wide decisions. The second decision was to promote standards, which allowed it to achieve end-to-end supply chain compatibility. And the third was to roll out RFID in phases, which lowered its first-mover risks, while allowing it to continually move forward.
Loebbecke, Claudia and Huyskens, Claudio
"Weaving the RFID Yarn in the Fashion Industry: The Kaufhof Case,"
MIS Quarterly Executive: Vol. 5
, Article 6.
Available at: https://aisel.aisnet.org/misqe/vol5/iss4/6