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MIS Quarterly Executive

Abstract

This article introduces collective inferencing, a novel method for making sense of complex organizational dynamics in firms and ecosystems. Drawing on research with the cplace business ecosystem, it shows how generative AI can support the analysis of documents, statements and experts’ tacit insights across stakeholder roles—developers, consultants and managers. By structuring these inputs into a dynamic model, the method helps derive actionable strategies for adaptive governance and decision-making. The article concludes with practical recommendations for applying this approach to platform management, digital transformation and ecosystem innovation.

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