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MIS Quarterly Executive

Abstract

The accelerating digital transformation of manufacturing is enhancing automation and production efficiency while requiring employees to develop new skills to meet evolving demands. This case study examines how Siemens embedded a human-centric, bottom-up approach to empower employee re- and upskilling through innovative digital learning. Aligned with Siemens’s actions, we present a four-phase model on leveraging information systems to address skill gaps, enhance adaptability and tackle re- and upskilling challenges. We also provide five recommendations to help organizations foster lifelong learning in dynamic manufacturing environments.

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