The Danish Business Authority’s Approach to the Ongoing Evaluation of AI Systems

Authors

Oliver Krancher
Per Rådberg Nagbøl
Oliver Müller

Abstract

AI systems that work as intended when first deployed may drift over time, making increasingly inaccurate or biased decisions. Organizations therefore need to ensure the proper ongoing functioning of their AI systems, especially as the world around these AI systems changes. In this article, we describe the strategies used by the Danish Business Authority, an early public-sector adopter of AI, to ensure the effective ongoing evaluation of AI systems and provide four recommendations for other organizations.

Recommended Citation

Krancher, Oliver; Nagbøl, Per Rådberg; and Müller, Oliver (2025) "The Danish Business Authority’s Approach to the Ongoing Evaluation of AI Systems," MIS Quarterly Executive: Vol. 24: Iss. 2, Article 3.
Available at: https://aisel.aisnet.org/misqe/vol24/iss2/3