The 2024 SIM IT Issues and Trends Study

Authors

Vess Johnson
Chris Maurer
Russell Torres
Katia Guerra
Hossein Mohit
Smriti Srivastava
Sourav Chatterjee

Abstract

The Society for Information Management’s 44th Annual IT Issues and Trends Study received responses from 691 IT executives, including 248 CIOs and 431 unique organizations. The average revenue of participating organizations was $4.9 billion (median $400 million). IT spending as a percentage of revenue was 4.9%, down significantly from 6.8% in 2023. 63.2% of organizations reported increasing IT headcount, down from 64.2% in 2023. However, 97.0% reported increases in average IT salaries, up from 95.9% in 2023. The top five IT management issues for organizations in 2024 were Cybersecurity, Alignment, AI and Machine Learning, Analytics and Compliance; the top five largest IT investments were Cybersecurity, Cloud Computing, Application Development, AI and Machine Learning and CRM. The most common criteria for assessing CIO performance were Customer Satisfaction, Value of IT to the Business, Cost Control, Strategic Contribution of IT and IT Availability. The average tenure of CIOs was 7.3 years (median 5 years) with 49.8% reporting to the CEO. CIOs continue to come from outside organizations at record levels (81.8%), and 25.1% came from non-IT positions.

Recommended Citation

Johnson, Vess; Maurer, Chris; Torres, Russell; Guerra, Katia; Mohit, Hossein; Srivastava, Smriti; and Chatterjee, Sourav (2025) "The 2024 SIM IT Issues and Trends Study," MIS Quarterly Executive: Vol. 24: Iss. 1, Article 9.
Available at: https://aisel.aisnet.org/misqe/vol24/iss1/9