Combining Low-Code/No-Code with Noncompliant Workarounds to Overcome a Corporate System’s Limitations

Authors

Robert M. Davison
Louie H. M. Wong
Steven Alter

Abstract

We explore a novel context where employees engage in low-code no-code work, enabled by software-based workarounds that don’t comply with organizational norms and aren’t endorsed by corporate management, yet are essential to organizational success. We describe how employees at a warehouse that supports a major retailer in Hong Kong engage in work practices combining low-code/no-code approaches with noncompliant workaround behaviors. We consider the practical implications and potential contributions of such noncompliant work and provide recommendations for business managers overseeing low-code/no-code efforts.

Recommended Citation

Davison, Robert M.; Wong, Louie H. M.; and Alter, Steven (2024) "Combining Low-Code/No-Code with Noncompliant Workarounds to Overcome a Corporate System’s Limitations," MIS Quarterly Executive: Vol. 23: Iss. 3, Article 5.
Available at: https://aisel.aisnet.org/misqe/vol23/iss3/5