The Hidden Causes of Digital Investment Failures

Authors

Joe Peppard
R. M. Bastien

Abstract

Organizations expect to get value from investments in technology, but most struggle to achieve their ambitions. Despite the long history of digital projects, the success rate does not seem to have improved. There is no shortage of prescriptions for how to manage projects and what needs to happen for expected outcomes to be achieved. Our research, which has studied hundreds of projects, reveals that the root causes of failing or underachieving digital projects are subtle, hidden and surprising.

Recommended Citation

Peppard, Joe and Bastien, R. M. (2024) "The Hidden Causes of Digital Investment Failures," MIS Quarterly Executive: Vol. 23: Iss. 2, Article 2.
Available at: https://aisel.aisnet.org/misqe/vol23/iss2/2