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MIS Quarterly Executive

Abstract

Advances in technology provide new opportunities to take banking to the financially excluded. But the chosen technology and the associated digitalization of processes must fit the context, needs and preferences of the target audience. We describe how The Odyssey Project, Inc., a startup, is combining SMS and blockchain technologies to create a context-specific digital solution for the unbanked, particularly in underdeveloped countries. The actions taken by this company provide valuable recommendations for fintech organizations that want to develop appropriate and effective technological solutions.

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