MIS Quarterly Executive


The Society for Information Management’s 42nd Annual IT Issues and Trends Study received responses from 796 IT executives, including 334 CIOs and 540 unique organizations. The average revenue of participating organizations was $6.1 billion (median $400 million). IT spending as a percentage of revenue was 5.9%, up slightly from 2021 but close to the 10-year average of 5.7%. However, 74.6% of organizations reported increasing IT headcount, a 10-year high and up from 63.6% in 2021. Similarly, 94.8% reported increases in average IT salaries. The top five IT management issues for organizations in 2022 were Cybersecurity, Alignment, Analytics, Compliance and Digital Transformation; the top five largest IT investments were Analytics, Cybersecurity, Cloud, Application Development and ERP; while the five most difficult to find soft skills were Critical Thinking, Teamwork, Business Acumen, Leadership and Problem Solving. The most common criteria for assessing CIO performance were Value of IT to the Business, Internal Customer Satisfaction, Cybersecurity, Strategic Contribution of IT and IT Availability. The average tenure of CIOs was 5.9 years (median 4 years) with 48% reporting to the CEO. CIOs continue to come from outside organizations at record levels (82%), and 24.6 came from prior non-IT positions.