To move into the digital age, a globally operating company needs to have in place an operational backbone, but many struggle with achieving this and the associated transformation program. Based on the experience of UPM, a Finnish forest industry company, we describe an industrialized transformation approach that is underpinned by five principles - template-based, business-driven, matrix-organized, tight supplier steering and cascaded planning. The UPM case provides important lessons for transformation leaders seeking to build, expand or develop a value-adding operational backbone.Click here for free presentation slides (pdf)
Winkler, Till J. and Kettunen, Petteri
"Five Principles of Industrialized Transformation for Successfully Building an Operational Backbone,"
MIS Quarterly Executive: Vol. 17
, Article 5.
Available at: https://aisel.aisnet.org/misqe/vol17/iss2/5