How Commonwealth Bank of Australia Gained Benefits Using a Standards-Based, Multi-Provider Cloud Model

Authors

Daniel Schlagwein, UNSW Australia Business SchoolFollow
Alan Thorogood, UNSW Australia Business SchoolFollow
Leslie P. Willcocks, London School of Economics and Political ScienceFollow

Abstract

The standards-based, multi-provider cloud IT sourcing model implemented by CBA enables applications to be frequently and rapidly shifted between cloud providers. The model moved CBA toward pay-as-you-go IT, cut some infrastructure provision and maintenance costs by 40%, and reduced time to market for new applications by several weeks. Implementing it required internal capabilities to design complex IT solutions, manage and integrate external providers, and govern application development.Click here for podcast summary (mp3)Click here for free 2-page executive summary (pdf)Click here for free presentation slides (pptx)

Recommended Citation

Schlagwein, Daniel; Thorogood, Alan; and Willcocks, Leslie P. (2014) "How Commonwealth Bank of Australia Gained Benefits Using a Standards-Based, Multi-Provider Cloud Model," MIS Quarterly Executive: Vol. 13: Iss. 4, Article 5.
Available at: https://aisel.aisnet.org/misqe/vol13/iss4/5