MIS Quarterly Executive


This article describes how Microsoft NL established new ways of working usingadvanced mobile work technologies, with changes in three interrelated areas: people,place and technology. It has created an anytime/anywhere workplace that has changedthe traditional office culture by stimulating flexibility, improved employee productivityand work/life balance, and reduced the company's and individuals' carbon footprint.Based on Microsoft NL's experience, we provide guidelines for integrating new ways ofworking to improve performance through mobile work technologies