IT Consumerization: When Gadgets Turn Into Enterprise IT Tools

Authors

Jeanne Harris, Accenture Institute for High Performance and Columbia UniversityFollow
Blake Ives, University of HoustonFollow
Iris Junglas, Accenture Institute for High Performance and Florida State UniversityFollow

Abstract

IT consumerization, or the adoption of consumer devices and applications in the workforce, is pervasive. Employees bring computer tablets and smartphones into the workplace and harness social media applications and special purpose apps for their work lives. But how should the IT organization respond? This article examines how organizations, facing the consumerization and consequent complexity of IT, seek to minimize security risks and redundancy of IT resources while maximizing the business benefits of IT consumerization.

Recommended Citation

Harris, Jeanne; Ives, Blake; and Junglas, Iris (2012) "IT Consumerization: When Gadgets Turn Into Enterprise IT Tools," MIS Quarterly Executive: Vol. 11: Iss. 3, Article 4.
Available at: https://aisel.aisnet.org/misqe/vol11/iss3/4