Abstract

The digital age has led to the evolution of IS/IT and with it, new areas of study such as Digital Transformation (DT). DT is an organisation-wide strategic approach that brings together people, processes and technology. As such, it is a complex process that requires organisational commitment, the development of new skills, organisational restructuring and overcoming staff resistance and inertia. In recent decades, museums have been no strangers to DT, but the pace of change has been slower than in other sectors, leaving most museums far from digital maturity. Strategic planning for DT, along with strong leadership for its successful implementation, is critical to setting the strategic direction that will help museums fulfil their mission and maintain their relevance in 21st century society. However, there is little research on DT for museums and even less on its strategic planning. Using a Design Science Research (DSR) approach, the Museu de Ciències Naturals de Barcelona, together with the Universitat Politècnica de Catalunya, is collaborating in this applied research, co-funded by the Generalitat de Catalunya within the framework of the Industrial Doctorate Plan, which aims to propose a comprehensive methodology to support the strategic planning and deployment of DT in natural history museums (NHMs).

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