Abstract

Public organizations should contribute to value creation moving towards sustainability as a vision for change, strategy and action by developing the potential of information technology in order to redesign trust-based relationships and support communities to create value within ecosystems, promoting co-production of public services, strengthening the agile working as a means to empower the employees and develop smart and digital platforms within ecosystems. As organizations seeking sustainability, public organizations should evolve as communities that develop human and technological sources to facilitate value creation within society. Public organizations should achieve sustainability and develop the community adopting a service logic view using technology in order to drive the transition from using technology in government to develop digital, smart, lean and open platforms that enable value creation, innovation and networking as source that help drive public organizations to design a sustainable pathway for future and wealth of communities.

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