Enabling Practices for Information Systems Adoption in the Complex Context of Greek E-Government

Authors

Nikolaos Dimitrios (Nikos) Vasilakis, Athens University of Economics and Business, Athens, GreeceFollow
Pouloudi Nancy, Athens University of Economics and Business, Athens, GreeceFollow
Diomidis Spinelis, Athens University of Economics and Business (AUEB)Follow
Niki Tsouma, General Secretariat of Information Systems, Athens, GreeceFollow

Abstract

The Greek administrative context is characterized by a centralized and bureaucratic culture and is heavily influenced by the ongoing financial crisis. E-government is under development and remains greatly fragmented while adoption is low and resistance by public agencies and citizens is often high. Against this background, this paper provides an in-depth study of four nation-wide e-government projects recently adopted in Greece that were successfully implemented and widely adopted by their intended stakeholders. The study of these projects reveals common enabling factors. Based on our find-ings, we propose a framework that links together three enabling practices for the adoption of e-government projects, namely, top-down pressures, agency ownership and user engagement. We dis-cuss how these are interrelated and their implications for improving e-government adoption ‘against the odds’.

Recommended Citation

Vasilakis, Nikolaos Dimitrios (Nikos); Nancy, Pouloudi; Spinelis, Diomidis; and Tsouma, Niki, "Enabling Practices for Information Systems Adoption in the Complex Context of Greek E-Government" (2018). MCIS 2018 Proceedings. 2.
https://aisel.aisnet.org/mcis2018/2