Abstract
In the present work we try to represent the resources for the configurability of technical, managerial and social elements that have been worked out to implement the Project System module (PS) in the Trento Province institutional context, where the push of the new public management is intertwined with the imagination of SAP R/3 software vendors to provide industrial solution for the public administration. We describe how the technological trajectory of the PS module has been modified to meet the Province organizational project of supporting the programming and planning activities. While the primary idea was to make the operative services more responsible, leaving the monitoring and control activity to the staff services, the final accomplishment has been that of a tool that completely forces the data implementation, with the consequence that it is the system that drives operative services work.
Recommended Citation
Ducati, Samantha and Campagnolo, Gian Marco, "RESOURCES FOR CONFIGURABILITY IN AN ORGANIZATIONAL PROJECT OF ERP IMPLEMENTATION: A CASE FROM THE ITALIAN PUBLIC ADMINISTRATION" (2008). MCIS 2008 Proceedings. 29.
https://aisel.aisnet.org/mcis2008/29